This is the Frequently Asked Questions page. This page exist for documenting commonly asked questions from members of the Black Eclipse community.
Question 1: What is the purpose of the 'Illuminated Collection' style of clothing?
Answer 1: Illuminated collection clothing strategically uses white or lighter colored text so that the words of wisdom can shine through. It is mainly meant for darker colored shirts but can be used for lighter colored shirts as well.
Question 2: Why does my shirt smell like vinegar?
Answer 2: This is common for all print-on-demand clothing. That smell is a environmentally friendly harmless solution that preps the shirt and bonds the image to the shirt. This smell will fade on it own in about 1-2 days. If you wish to remove the smell sooner, washing the shirt will also instantly get rid of the smell.
Question 3: How long does it regularly take to receive orders?
Answer 3: Orders are printed-on-demand and usually ship within 2-3 business days. Most items are received within a week of placing your order.
Question 4: How can I contact BlackEclipseWorld?
Answer 4: We can be contacted via email at: firstname.lastname@example.org
Question 5: What is your return policy?
Answer 5: You have up to 30 days from date of purchase to qualify for a refund or exchange. For the full refund policy click HERE.