We are very happy that you decided to shop at BlackEclipseWorld and we are working earnestly to process every order that is received.

Orders:

After placing an order through our shop you will receive a confirmation email that will detail your order. The confirmation email will contain your order number, a button to view your order in your online store account,  a summary of your order and your chosen billing and shipping addresses.

All orders will contain the following items:

The individually wrapped garment that was ordered.

A printed receipt for the order. 

Information on how to care for the garment ordered.

SIDE NOTE: Some shirts may have a vinegar-like smell upon delivery. This is common for all print-on-demand clothing. That smell is a harmless solution that bonds the image to the shirt. This smell will fade on it own in about 1-2 days. If you wish to remove the smell sooner, washing the shirt will also get rid of the smell.

Shipping:

In order to ensure swift and efficient shipping to customers, the only shipping methods that are utilized are:

USPS First Class Mail/Package

USPS International First Class Mail/Package

For DOMESTIC ORDERS

First Class Mail/Package is a safe and reliable method for mailing packages to our customers. First Class Mail orders are usually shipped in 3 to 5 business days (this excludes weekends and holidays). This time period excludes the time it takes to ship the items included in your order from the USPS distribution factory.

Once an order is shipped, an email will be sent to the customer which will contain the following:

A confirmation message informing the customer that their order has been shipped. 

A corresponding USPS tracking number for the order.

We are trying to ensure that the transition from our warehouse to your doorstep is a quick and smooth as possible.

If there are any discrepancies, or questions do not hesitate to contact us via email at the.eclipse@blackeclipseworld.com

For CANADA ORDERS:

First Class Mail/Package is a safe and reliable method for mailing packages to our customers. First Class Mail orders are usually shipped in 5 to 12+ business days (this excludes weekends and holidays). This time period excludes the time it takes to ship the items included in your order from the USPS distribution factory.

Once an order is shipped, an email will be sent to the customer which will contain the following:

A confirmation message informing the customer that their order has been shipped. 

We are trying to ensure that the transition from our warehouse to your doorstep is a quick and smooth as possible.

If there are any discrepancies, or questions do not hesitate to contact us via email at the.eclipse@blackeclipseworld.com

For INTERNATIONAL ORDERS:

First Class Mail/Package is a safe and reliable method for mailing packages to our customers. The delivery time for all USPS International First Class Mail orders will vary based on the location that the item is being shipped to

Once an order is shipped, an email will be sent to the customer which will contain the following:

A confirmation message informing the customer that their order has been shipped. 

We are trying to ensure that the transition from our warehouse to your doorstep is a quick and smooth as possible.

If there are any discrepancies, or questions do not hesitate to contact us via email at the.eclipse@blackeclipseworld.com

DISCLAIMER: FOR ALL CANADA AND INTERNATIONAL ORDERS, blackeclipseworld is not responsible for delays due to customs which may be a few days to a few weeks.